Return Policy

Christmas Shipping Update - WE CAN NOT GAURENTEE CHRISTMAS ARRIVAL. Updated 12.5.24 

Items are produced at the time of order some items and typically take a week, but during high volume times will take longer this does not include transit times. We hope you still order and shop with us, but we want to be upfront.

Returns are not accepted for any of our products. Most of our items including our apparel items are made at the time of order. If there is a defect or if the product arrives damaged please contact the store and we will work on replacing the product for the exact same product size, color, etc. Note that material defect doesn't include if you ordered the wrong shirt size or dislike colors etc. We are a small business and this return policy allows us to stay in business. You can always contact us for any return question at josh@joyency.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.